More Info

Email
Extra Phones

Phone: (424) 229-9998

Payment method
discover, visa, mastercard, all major credit cards, amex
Languages
English, Spanish
Categories
Other Information

Parking: On Site

Reviews

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DL
David L.

12/04/2017

Provided by Superpages
Overall

Recent service experience with Lexus Santa Monica was a real success. Miguel Santiago was my service manager for a recent 120K service. Miguel did an excellent job working with me to understand my needs, explain all of the issues uncovered during the inspections, and help me choose the right follow-up maintenances to be performed during the service. I really appreciated Miguel's patience, attention to detail, and follow-through. Also, as an owner of an older Lexus vehicle, it helped that the service department offered a discount for older vehicles. Check the Service Specials coupons on their web-site.

TF
Tami F.

01/16/2014

Overall
Service

I normally go the Jim Falk of Beverly Hills to get my car serviced. I thought I would try Santa Monica Lexus. What a wonderful treat! George was my service guy, he was so nice and accommodating. He got my car in and out. Washed and pretty again.
They're customer lounge was beautiful and inviting. Loved the nice touch of cookies, bagels and cream cheese, coffee, lattes, etc. it was great.
I would definitely recommend Santa Monica Lexus service.

perfect-peace

05/25/2012

Overall
I visited this Lexus service c...

I visited this Lexus service center for the first time, and I had an excellent experience! I have been happy with the local Honda dealership for the past several years, so I wondered how Lexus would compare. Instantly, I was impressed with the level of friendliness, courtesy, and amenities. When I arrived, I was greeted by a friendly associate (Eddie) who was kind enough to show me around and introduce me to a helpful parts manager (Eric). I even met the service manager (Daniel) who couldn't have been nicer. During my visit, they took care of me -- and my car. I feel confident this staff strives for superior customer service, so I will gladly recommend the Santa Monica Lexus Service Center, and I will certainly return to this location in the future.

Details

Phone: (424) 231-0855

Address: 1602 11th St, Santa Monica, CA 90404

Website: https://www.lexussantamonica.com/service

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