Clean Way Hand Wash

$600 Repair to Fix Their Negligent Mistake

This review pertains to the mechanics here. After getting a car wash and seeing they were consistently busy in the garage, I decided to get an oil change, that went fine, so I returned when I was due again. This time, I asked for a transmission and brake fluid flush. The next day as I'm driving the car I notice a burning smell and find the nearest mechanic to examine it. They informed the smell was from transmission fluid leaking onto the exhaust. I took a day off of work, returned to Clean Way and explained the issue, told them to take all the time they need but to fix what they caused, and after about 90 mins they returned me the keys and said it's fixed. After driving it home and around for a bit to burn off any old fluid that may have previously spilled, letting it cool, and driving again, it was apparent the issue was not fixed. I took the car to a garage endorsed by AAA, and shockingly, there is a broken hose spewing transmission fluid, and on top of that, the trans fluid was even bubbling over, as they suspect it's the wrong type of fluid as well. The high charge for repair is because they have to drop the whole trans out to remedy this, so I'm paying all labor to fix a mistake by these geniuses. I assumed any mechanic who even came out of ITT Tech could do a basic fluid flush but I have learned my lesson. DO NOT LET THEM TOUCH YOUR CAR

Don't Get Work Done Here

Paid $70 for synthetic oil. They put in regular oil (I saw the container). When I told the manager and asked him to see the container they pulled one out of the corner that said synthetic but I know for a fact they did not use that during the change. Just don't go here if you value your car..

they messed my mirror up
broke my cup holder ( said my kid did it )
I paid 25 dollers and they didnt even vacuum the back !!!!!!! If you like your car in one piece DON'T GO TO CLEANWAY IN DOVER ON SALEM ST

***DONT COME HERE. THEY STEAL AND LIE.*** I have been coming here for years for oil change & carwash, usually no problem until today. They tried to steal my $150 BMW car mates. Noticed they were gone, talked to the mgr, sorry you never had mates, then sorry we may have put them in another car, then after more screaming oh look we found two. Sorry I had four, no you didn't, back and forth, finally they found the other too. UNBELIEVABLE Caught them stealing then multiple lies.