Wild Bear Inn

The place is dirty and has bugs, will never stay here again, shower didn't work til we called maintenance twice, dirty floors, dirty everything, only good thing about this place is the staff

Every time we go to Pigeon Forge, we stay at Rodeway Inn. We have always been more than satisfied and our last trip was no different. Everything was clean and well maintained and the pancake breakfast was very tasty! The internet at Rodeway Inn was a little iffy, at times, but that wasn't a big deal. The employees are always very welcoming, helpful, and attentive and the location is perfect-- very close to all the area attractions. We wouldn't dream of staying anywhere else when we visit Pigeon Forge.

There was no problem with the room. It was comfy, clean and I still love the soft sheets.The free pancakes were great. (WiFi does NOT work.)

However...when we arrived we were told the room wasn't quite ready. Since we had arrived a little early I assured the clerk that it was fine. Mom and I would grab something to eat and wait on her call. FIVE hours later we got a call saying there was a problem with our room but one was available in the pool building. When I made the reservation I requested a room near the office(for safety reasons) and was told it wouldn't be a problem. After waiting all afternoon I was told there were no rooms in that building. I will give "Tony" credit. He worked his magic and got our room where we wanted.

Now the main issue. As we were packing the car to go, we made one last walk thru of the room to make sure we had everything. The door was open and I didn't see my camera/case behind it.(Mind you, this is not a point and shoot camera...it was an expensive Pentax SLR) I called the front desk the same day and asked about the camera.(Living about 5 hours away, I could just run back over there.) I got Tony again. He said he'd look and call me back. When he called back he stated the camera wasn't in the room or lost and found. He said he would leave a note for the manager and someone would call me back. I waited most of the next day and I finally called. The young lady told me the manager had searched the room and it wasn't there, it wasn't in lost and found and they didn't know who had cleaned my room.(REALLY?) ...and she was really sorry. I asked her to please leave the manager a note to call me. (She never called and still hasn't almost a week later.)

I am very aware it was my fault I left that camera and I should have been more careful, but someone at that establishment has my camera and I am afraid an "I'm sorry" just isn't good enough. The lack of concern about my missing property really disturbs me. This was our 4th or 5th stay here and it will be our last. I can not abide a thief nor any business that will employ one and let them get by with stealing someone elses property. I work hard for what I have and I hope the person that has my camera gets good use from it. Karma will call.