Advance Towing and Recovery

Beware they are SCAMMERS. My husband was hit by a driver and PBPD had them tow our truck. The next day we went over and were asked if we wanted to sign it over for our insurance to pick up. My husband was not at fault and the vehicle was totaled so I signed the release. We removed everything on Sept 29(1 day after the accident). TWO WEEKS later I get a certified letter stating I owe over $600 or in two more weeks a lien will be filed and of course we will keep being charged. No phone call, no cordial notice, just silence so they could keep racking up the bill. When I called to inquire all she could say was too bad that's the way it goes. I let her know it was bad business practice but apparently she doesn't believe so and stated it's my problem and this is the way it goes. Just because you don't HAVE to legally give a courtesy called or notice doesn't mean that you SHOULDN'T. It is evident they don't care about their customers or customer service. We would have had the vehicle removed the next day but their driver insinuated by signing the release it was taken care of and we had nothing left to do. It is a shame they can't make an HONEST living by following common courtesy.