North Florida Neurology

I am so beyond angry with this facility that I need a moment before I share the extremely negative experience I had with them today.

Dr. Cottrell from West End Animal Hospital here. I referred over a Miniature Pinscher named Dixie last week, who I suspected had a brain tumor. Unfortunately, you confirmed the diagnosis with MRI, but Dixie's owners were extremely grateful that you were able to see her so quickly, and give them an answer. Dixie had a good afternoon, and then she was euthanized, surrounded by people who loved her. Thank you for giving her owners peace and closure.

Madden had compression of her spinal cord that rendered her unable to walk. It was the most devastating thing to watch. My vet Dr. Harris referred us to North Florida Neurology and they were an absolute blessing. Wonderful service. We Got an appointment immediately, never had to wait, the staff was wonderful.They called after Madden's CT to confirm that she needed surgery, they called after surgery, after she woke up from anesthesia, and periodically until I could pick her up! I cannot explain the happiness I felt when madden RAN into the room. I would highly recommend this practice. Professional, excellent service, caring towards the animals AND their owners. They are perfect!

The entire staff here is just awesome. My doxie has IVDD( disk disease) and has required surgery twice, 14 months apart. My vet called NFN and they had me come in ASAP and that they would be waiting on us. The second time Abby blew a disk I called NFN instead of my regular vet and again they told me come right on in. Both times I was called before surgery and again after surgery, and was also told I was welcome to call at any time to check on my baby. Upon discharge, again the surgeon was very thorough with what they did and what to expect. I feel so very comfortable with these surgeons and I knew my baby was in extemely competent hands . I pray Abby never has to have another surgery or even another disk episode, but if she does, I can assure you this is where we will go. oh, and I dont think I have even sat in the waiting room but once and that was for a post op recheck and I may have sat in the waiting room at the most 10 minutes.

I believe the negative review here might possibly be a mistaken review for another office. I've been going here for years and this office very obviously goes way out of their way to provide service that is much better I've ever had at any other vet. In fact, the service is better than I've ever had at a human's doctor. These doctors and their employees are caring and professional people.

When my dog Ginger woke up paralyzed, I went to my vet immediately. He said she must have injured her back. I asked where is the best place to take her. He replied, the ONLY place I would take my dog is North Florida Neurology. Boy was he right. They got me in within an hour of making the call. Their staff helped me get Ginger into their hospital. They calmed me down. The doctor, Dr. Clarke was wonderful. They have a catscan in their hospital and by noon I found out she had slipped a disc in her back. Dr. Clarke called me before surgery and after surgery. She is doing fine and is walking again. I can't thank them enough.