- (844) 762-4469
27937 W Commercial Ave, Lake Barrington, IL 60010
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Reviews
04/05/2014
I had some funny transmission issues with my car, and I was from out of town so I called AAA. They sent All About Auto to come tow my car. The All About Automotive truck arrived about an hour later than expected. 2 hour total wait time. I originally wanted the car towed to a dealership, but the tow truck driver suggested that I take my car to them since they have a full service garage, not to mention their prices would be much lower than the dealership. I agreed. They called a few days later and told me I needed a new transmission. They quoted $2,600. I said I'd just pick the car up and fix it when I had a chance. The next day the owner called me and told me I must have heard wrong. He quoted me $1,600. I held my ground and had them tow it to a buddy's place. I finally got a chance to check the car out myself. It was a bad transmission cable. The cable that runs from the shifter to the transmission. I bought one for $60 and installed it myself, in about an hour. The transmission is perfect. I ended up paying them $200 for diagnosis and the tow to take it out of there.
TLDR: They wanted to replace my entire transmission for $1,600, even though the transmission was fine. The actual problem was a shifter cable that only cost me $60, and one hour of my time.
08/19/2013
Provided by SuperpagesBeing a former employ from this company I know that I would never bring my car in for repairs to them. I have seen some things that would make a car owner cringe. Like painting parts so they look new even though they are not. They have taking excessive time to get work done on customer cars even though the customers have done everything in their power to get their car back. I could go on and on but I will spare you the time to read all of what I have seen from their work. Just be worried if you have your car there and know that this business is not about return customers but rather taking advantage of AAA customers that are in a very bad spot.
09/29/2010
Provided by SuperpagesThen visit About Automoitve Inc., in Mt Prospect IL!!! I have already referred two of my friends to Chris and his shop, who themselves were more then satisfied with the honest work, and fair prices, being single moms themselves. ITs a small family owned and operated business and I can't say enough more about Chris and his employee's!! Thank you so much Chris for all your help and rescuing me that night, I'll never forget you, and will always be coming to you and your shop for ALL my cars needs. From the bottom of my heart, Thank you sir!
09/29/2010
Provided by SuperpagesAfter I recieved the estimate, my car was unable to drive or operate, I was forced to leave the car at the shop. Chris gave me a loaner car, infact he was out of business loaners, so he offered one of his personal cars so that I may get home safely and to work and daycare the next day. I obviously took him up on his offer of a free loaner and the next day phoned "Several" shops all over. Everyones estimate was over Chris's prices by literally Hundreds of dollars. In the end, About Automotive completed the work on my car, and not only in a timely fashion, but with honesty and integrity. Chris explained to me having a wife and little ones at home, he would not feel right leaving a single woman stranded on the side of the road with her kids. He gave me his own personal car to use, with NO CHARGE to me, and knowing that I would likely take my car to another shop for repairs. I can't say enough about this man and his company, if you want to be treated with respect, honesty,
09/29/2010
Provided by SuperpagesI would like to highly thank About Automotive and its owner Chris for all the "honest" and hard work he provided to me. I am a single mother and being a female in the auto business is extremely hard to not get taken advantage of or lied to. My car broke down in a very sketchy neighborhood, and being a single female alone in the car with my two kids was very nerve racking. After speaking with the dispatcher at About Automotive, I was told it would be at least 45 minutes before the tow truck would be able to arrive. At thsi point I explained how scared I was to be in the car alone with my kids and have to wait any length of time. He placed me on hold for no less then one minute, and before I knew the owner himself was on the phone explaining to me he himself, would be personally coming to my rescue so that I would not have to wait any longer on the side of the road in a dangerous location with my two kids. Chris personally towed me into his shop, gave me an estimate for repairs.
Details
Phone: (847) 545-2000
Address: 2058 S Elmhurst Rd, Mount Prospect, IL 60056
Website: http://www.allaboutautomotives.com
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