More Info

Email
Extra Phones

Phone: (305) 261-7101

Phone: (786) 540-4141

TollFree: (855) 627-9076

Neighborhood
Westchester
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
CW
Candi W.

11/04/2016

Overall
Expertise
Professionalism
Selection

This the most dishonest dealerships I have ever encountered! I was bought this car from out of state and had it shipped to GA, because it had low mileage and a great price. I contacted Magic Motors and was put in touch with Julian. He assured me the car was great. He emailed that there were no mechanical problems, it ran perfectly, and I would have no problem registering it. His exact words - "it's in good mechanical order."

Upon arrival- I was only able to drive it for less than 8 miles before the check engine light came on. Julian knew that I lived in Georgia and I made it clear to him that we have emission testing that we must pass in order to register our cars. Also, the car was making a very strange rattle.

I took the car to my mechanic and he said my car was in no way in "good mechanical order" it was barely drivable! Among various problems, I had emission codes pop up that had to be fixed in order to register my car and about 2k in other work to make it drivable

Julian promised to make things right. He even admitted to their mechanic clearing the check engine light to keep the cost of the car down (because they don't have emissions testing in FL.) He asked me to send in the estimate from my mechanic and I did. I went ahead and authorized the repairs because Julian gave me his word that they were going to fix this and that this wasn't their normal business practice.

Now they are ignoring all forms of communications. There is nothing more I can do, but warn people about them. They are deceptive at best and will not fix their mistakes, and I would definitely beware of Julian!

FYI- they have an F with the BBB, two reports filed with ripoffreport.com. Also, 75% of their positive reviews on cars.com (64 out of 87) are posted in a 3 day span. Trying to boost their own score? Who knows? Be diligent and research all the sights! I wish I had!

Details

Phone: (786) 567-3303

Address: 8250 SW 8th St, Miami, FL 33144

Website: http://www.magicmotorscenter.com

People Also Viewed