Grecian Garden Cafe

1 star rating

6/24/2010



We've been semi-regular customers to the Grecian Garden Cafe since it opened. We usually go for Saturday morning breakfast once or twice a month, plus the occasional evening meal once in awhile.



Today (24 Jun) we found out how much this place cares about loyal customers. When my Greek salad arrived, I dug in, but after about 8 bites I found an insect in the salad. I notified my server, who took it to the kitchen and I'm assuming the owner's mother, who was working as she sometimes does running the counter and the cash register.



Later, my server came back and asked if I was sure it was a bug as the owner's mother said it was oregano. I said I was sure -- you could make out the legs and the antennae. I left it at that -- we decided to stay and eat our entree's as they were just coming out.



No other apologies...no offer to adjust the ticket, or offer us coffee or desert. So when I went to pay, I said to the woman that I was surprised they hadn't offered to adjust the ticket. She just looks at me and says it wasn't a bug but it was oregano. I said I wasn't going to argue but I know what I saw and I was surprised they wouldn't offer regular customers any type of adjustment and left it at that. (SIDENOTE - I just had an eye exam on Monday and my close-up vision is perfect).



My wife loves this place and I do like their Greek food and their breakfasts, but I now know how much value they place on my business and on repeat customers. My wife may continue to go back but I won't be just on principle -- there is a Greek restaurant a mile north that has been here longer so I'll give them my business!