Saved to Favorites

(724) 864-4353CallVisit WebsiteVisit WebsiteMap & DirectionsDirections13445 Mack RdIrwin, PA 15642Write a ReviewWrite Review

More Info

Email
Brands
Paul Arpin Van Lines, essex
Payment method
discover, amex, visa, mastercard
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
AW
Aimee W.

07/04/2016

Overall
Expertise
Professionalism

My things were delivered on time (barely), but not without a lot of frustration and damage.

1) Over the course of 2 weeks, I was given 3 different delivery dates, all of which passed without a phone call (much less a revised date).

2) Before signing the contract, I asked if my things would stay on the same truck the entire time or if they would be off-loaded and stored in warehouses (increasing the chances for damage). Stinelli said he was “99% certain” my things would stay on the same truck the whole time. In the end, my things were stored in 3 different warehouses. (When pressed, Stinelli revealed they do this regularly during the busy season, about 5 customers/month). Several family heirlooms were damaged beyond repair. I’ve attached photos of the damaged crate my things arrived in.

3) When they realized they would have trouble making my delivery on time, they gave my shipment to an independent contractor - a company not licensed by Arpin and with whom I never signed a contract.

Review ImageReview Image
EA
Eileen A.

12/10/2013

Overall
Great experience!

I would absolutely recommend this company to anyone. They were extremely professionalin the price was right. not one single thing was broken and they arrive 20 said that would. it cost exactly what they said it would with nothing hidden. they are just awesome!

Details

Phone: (724) 864-4353

Address: 13445 Mack Rd, Irwin, PA 15642

Website: www.stinellibros.com

People Also Viewed