Encore Sotheby's International Realty

We had a mixed experience here. This group is probably great for typical sellers/buyers. For renters, I would strongly advise not to rent a single-family house in Indianapolis from the Herman family. They denied to check the house before the move (e.g., for a pre-inspection) upon emailed request, and, moreover, at move-out they were particularly meticulous (i.e., charged a great amount of money for each item they noted). Furthermore, we had another professional landlord walk through the rental house the week of the move-out. What he described as normal wear and tear for 2.5 years of renting (e.g., nail holes in the walls repaired and only needing new paint), turned out to be a slaughtering with the Herman group. While we don’t have any complaints about the items they noted (e.g., walls and stove not as-new, and, of course, we have pets) we are disappointed in the outcome. Ultimately, we care about returning a product in a nice state (e.g., Deluxemaid bi-weekly cleanings, including a deep clean for the move-out), as we as an emerging family have loved the rental house for the past 2.5 years.