Jade Palace

Don't waste your time or money. Customer service is terrible. Proprietor is always right, customer is always wrong attitude. Food was very average except for the House Lo Mein. It was absolutely inedible. It smelled like dishwater and tasted worse. Prices are not cheap. Go somewhere else for cheaper better Chinese food.

The food is alright. For the price I would expect better quality, but its not too bad. The customer service, however, needs some serious attention! We have ordered from them a few times before and had issues. The driver was lost for nearly an hour and we are a straight 4 minute shot down the road, one of our orders was short and the lady on the other end battled with us for over 10 minutes before finally agreeing that we were right and sent out what was missing. The driver told us on his second time out that he saw her miss things and brought it to her attention but she told him to go anyway. Just tonight their credit card machine had issues (it wasnt my card, I checked) and the woman got upset and hung up on me as I tried to go over the card information again. A better english speaking woman called back several minutes later and you could hear the other woman yelling in the background. This is NOT how a business is supposed to treat customers!

Save yourself a migraine and go elsewhere. We will not return to this "business" again after that woman treating customers poorly time and time again. We would rather pay to eat at a lesser quality restaurant with good service than to deal with this.