Dr. Joanne Knapik, MD

Worse than useless. Avoid this place at all costs. Was casually dismissed, none of my concerns addressed. Very upsetting.

It is extremely disappointing that after waiting for 25 minutes I get a very rude appointment coordinator named (Rita). Her only purpose was to get me off the phone as quickly as possible. I ask her to schedule an appointment with a female family practitioner and she said that the ONLY one was not taking patients. How is it that they only have 1 female doctor!!! And when I ask her about another doctor she said the only appointment available is in 3 weeks. 3 Weeks!!!!!!!!! What kind of third world medical system are they managing? They don’t have appointments with regular doctors for 3 weeks!!!!!! And to make things worse “Rita” told me if I wanted the appointment or not as she had other calls to take!!! Worst customer service ever. I will not be going to Centegra again and I will make sure my friend and family know about this as well. I can only imagine the crappy services that they will provide in the new Hospital!!!!

They let you in with a regular copayment but expect a HORRIBLE bill later. I paid them almost $300 and the treatment I received made me worse, not better. I ended up having to go to my regular doctor the next week. Stay away from this place.