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SM
Sam M.

12/04/2017

Overall
Food
Service

Low expectations and they were true after all this time... still after all the years of eating at a Charcoal Grill it sucked. D our server was slow and brought cold food to our table. He did not check to see if we needed anything during the time we were at this restaurant. The food if you want to call it that was Awful! They are very heavy on the salt and undercooked. Our grandkid had a cheese pizza and retirement home apple sauce the pizza was greasy and tasted funny majorly undercooked. Not sure it was a fresh pizza. The apple sauce was bland and just sad. Other grandkid had the chicken salad with fruit on the side which took too long to arrive at the table. It was okay but salty. The other grandkid had corndog and opinion strings also very heavy on the salt. Do these so called cooks know how to cook? We shared a wrap which tasted weird with under cooked waffle fries bad meal and experience all around. We still tipped 15% which was not earned. If I had it my way two bucks at the most. Oh, the best part was the dead bugs on the window ledge by the table! That makes you think about how clean the place is .....NOT! The restroom is freezing and my granddaughters did not want to touch the toilet because they where freezing! The bathroom is just not cleaned well and we arrived as they opened so it was not later. Water is cold only! Bad just shameful and sad they are open. The bathrooms should have been spotless and perfect. Ha, Ha not! The place has these things they put your plate on which is a pain in the butt. They spill things all over and are too small because someone ordered the wrong size. My advice start over because this place is an epic fail! F------ Is the grade. Hire real cooks that use more then salt and know how to cook fresh food!!!! Process food was so 80-90's. Get healthy or just shut the doors. I wanted to push them aside and teach them how to cook properly and healthy. That is sad in it's self is it not? Not, sure if people have standards when they go out but I do. The food you are paying for should be fresh and GOOD! Everyone should have great service with a polite demeanor. Why is this okay? Why do we settle with bad service and food? Vote with your money and say no to this business.

BZ
Barb Z.

04/22/2012

Overall
great family place

Great food. Great service! Recommend to everyone!!

tedttrain

12/27/2009

Overall
Great place to take the grandkids

It has good food at reasonable prices. The kids are treated well and love it. The menu has a very wide selection and you can watch the big game on the many TV's.

ealski

02/03/2008

Overall
Wide variety

A large variety of meals with high prices and mediocre taste. Would not go back.

Details

Phone: (262) 375-1700

Address: 1200 N Port Washington Rd, Grafton, WI 53024

Website: http://www.charcoalgrill.com/locations-westbend.html

More Info

General Info
The Char Grill Inc. is a full-service restaurant offering a broad spectrum of dine-in and food carry out services. Located in, the restaurant serves a variety of item sin the categories of appetizers, soups, salads, sandwiches, burgers, wraps and Panini; pizzas, international inspirations, butcher shop, dinner combos, little grillers and desserts. Additionally, it offers regular weekday, weekend and seasonal special menus as well as a gluten free menu. The Charcoal Grill Inc. also offers catering services for all types and sizes of special occasions and group events.
Payment method
mastercard, visa, discover, amex
Price Range
$$
Location
Grafton Retail Ctr
AKA

Charcoal Grill Incorporated

Charcoal Grill & Rotisserie

Categories
Other Information

Price Range : Average

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