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10/31/2015
Terrible pizza, terrible customer service. The manager Crystal was arguing with me for about 15 minutes on the phone about the quality of the pizza, saying "So out of 40 other people who ordered tonight you're the only one who thinks it's bad." Them she went on to say that she had no idea how to resolve the issue. Then she said she would only refund up to $20 of my order, which was $33. She said it's not like they can just give food away. I told her all I wanted was my money back. She said they couldn't do that. I said send me edible pizza then. She said pick the 2 you want to replace. I told her everything or I was coming down there to talk to someone who knows what they're doing. She said her boss was going out tonight so she had to hurry and ask if she could replace the order. Apparently the boss is competent unlike Crystal and ordered her to replace the mall. All in all, Crystal is a moron and should not be manager of anything. Pizza was terrible!
Details
Phone: (623) 925-0595
Address: 15557 W Roosevelt St Ste 106, Goodyear, AZ 85338
Website: https://locations.pizzahut.com/az/goodyear/15557-w-roosevelt
More Info
- General Info
- Find your nearby Pizza Hut® at 15557 W. Roosevelt in Goodyear, AZ. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
- Email Business
- Extra Phones
Fax: (623) 882-8740
- Payment method
- amex, cash, debit, diners club, discover, master card, visa, check, company card
- Price Range
- $$
- Neighborhood
- Central Goodyear
- Other Links
https://locations.pizzahut.com/az/goodyear/15557-w-roosevelt
- Categories
- Other Information
Cuisines: Chicken, Fast Food, Pizza
Price Range : Average
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