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Reviews
03/29/2011
I was appalled by the customer service and the rudeness of the employees. First of all, two different employees told me two different prices for the basic cakes, which was misleading. Also, after i was given an iPad to look through cake pictures, no one asked me if i needed help for a long time. Even if a bakery is busy, each customer should be given individualized attention, especially when someone is about to spend several hundred dollars on a wedding cake. A simple, "Are you finding everything ok?" "When you have any questions, just let us know," or "We will be right with you" would have sufficed. When i finally got service and was able to purchase a couple cupcakes to take home, an employee asked me how old i was and said i looked too young to get married. This was completely disrespectful and inappropriate. Even after i said how old i was, the employee continued and said, "I was thinking to myself, 'I hope she's not 16!' You look about 16 to 19, and that's too young to get married." A business is there to serve its customers not pass judgment on them. As for the cupcakes, mom's betty crocker cupcakes take the cake.
01/18/2010
Best cakes ever - wide variety of choices - any thing that you could want in side, icings, decorations - Live over 30 miles away & every special occasion cake that we buy, we treck to Fullerton to get the best
Chuck Jan & Katy Sihler
Details
Phone: (714) 529-3989
Address: 3020 Brea Blvd, Fullerton, CA 92835
Website: http://www.beverlysbakery.com
More Info
- General Info
- We offer appointments with a wedding cake consultant to discuss style and design, sizing options, flavor combinations, and pricing. Of course, you'll also get to sample cake! Consultations are complimentary, but they do need to be scheduled, so please call to make an appointment. Appointments are typically available Tuesday through Saturday, and times vary by day.
- Payment method
- master card, visa
- Price Range
- $$
- Other Links
- Categories
- Other Information
Price Range : Average
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