More Info
- Extra Phones
Fax: (626) 258-0546
- Payment method
- diners club, travelers checks, all major credit cards, check, debit, discover, visa, insurance, amex, mastercard, carte blanche, company card, jcb, financing available, paypal
- Other Link
- Categories
- Other Information
Parking: Lot, Self, On Site, Private
Wheelchair Accessible: Yes
GalleryView all (1)
Reviews
WARNING - ****Do not ship with Pudong*****
I have done my due diligence. They markup local trucking around 150% in the LA area. They choose to markup everything including a simple pier pass that should have a fixed cost (the cost was 50 they charged 70). They do not leverage their huge company to pass on good prices to their customers. They simply use their leverage as a large company to stuff their own wallets.
Their service is terrible. When I tried to ask them about their practices they stopped responding to my emails and I have a feeling they put my email on a block list.
One of their representatives simply said "we do not want your business" after I questioned their business practices.
Like the previous person said they hold your shipment hostage, requesting fees that technically do not have to be paid until some time after shipment.
09/07/2018
I called on two separate occasions and spoke with customer representative named Ting from the El Monte location. Ting was very rude and impolite. She had a lot of attitude and spoke in a very angry tone. The bill of lading copy I had on hand did not have the container number. I was asking for the arrival notice and provided the bill of lading number. Ting was hesitant to help me look up the information because I did not have the container number on my bill of lading copy even though I told her my name and the company I was calling from. She questioned whether the shipment was even for my company, but then proceeded to provide the container number after I disclosed the content of the shipment to her, to which she replied, "I know." I was only trying to verify the shipment. She spoke to me in a condescending manner because I did not have the container number available. I also wanted to make sure that she had the correct contact information for when the arrival notice does arrive. She told me she had the address and the fax number. I let her know that our fax machine wasn't working so I provided her my email address. She was curt throughout and I cannot stress her lack of hospitality and customer service enough. I will never use your forwarding service again.
Details
Phone: (626) 258-0546
Address: 9660 Flair Dr, El Monte, CA 91731
Website: http://law-r.com
People Also Viewed
- PACIFIC CARGO EXPRESS
300 W Valley Blvd # G168, Alhambra, CA 91803
- World Connections Express Inc
3055 Sullivan Ave, Rosemead, CA 91770
- Starton Trucking Inc
9550 Flair Dr, El Monte, CA 91731
- TRANS STATE LOGISTICS, INC.
9080 Telstar Ave. Suite 332, El Monte, CA 91731
- Everyday International Group
2316 Merced Ave, South El Monte, CA 91733
- Proline Shipping Inc.
9910 Baldwin Pl, El Monte, CA 91731
- MKM Moving
4523 Cloverly Ave, Temple City, CA 91780
- B & V International Inc.
9660 Flair Dr Ste 408, El Monte, CA 91731
- El Monte Stor It Now
10212 Valley Blvd, El Monte, CA 91731