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Edwardsville Door Co Inc.
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Reviews
12/05/2020
I can only speak to my experience and not others. They gave us a fair price after we checked with 2 other companies and did a great job of installation. We are very satisfied with the work and product. I’d recommend them!
03/30/2018
The worst experience with a local company I have ever had. I scheduled an appointment to have my broken spring replaced. I took a half day off of work. When nobody showed up at the scheduled time I called the office to make sure somebody was still coming. The lady in the office was very rude and told me nobody would be coming until the next day. I understand that things don't always go as planned but they could have at least called me and informed me. Very rude and unprofessional. Don't waste your time.
03/23/2018
This has been my worst experience ever, they tell you they are coming out to give you an estimate on a garage door installation and never show up. I waited for a week with not even a phone call. Called the office and the people are very rude and act like they never heard of you before. Will never do any business with these guys.
02/15/2015
Provided by SuperpagesThis company provides very poor service, the older lady that came out was really rude, and seemed to not know much about working on garage doors. They were trying to sell me a new door and opener. I called out another Edwardsville garage door repair shop and they had my door running like new again.
01/06/2015
Provided by SuperpagesVery poor attitudes, rude they act like they don't want or need your business. Would never use them again.Waited for them a couple different times and they never showed up, and when they finally showed up I wish they would not of. They no more knew how to fix my door, they knew as little as I do about it, or so it would appear.
11/14/2014
Provided by SuperpagesLooks like they write some of their own reviews, I had a very poor experience with this company, They never showed up and always had an excuse. Cost me a lot of time off work.
09/23/2014
Provided by SuperpagesExtremely pleased with our door and service. The conditions they had to work in were not necessarily ideal and they got the job done in no time. I'm completely impressed!
03/19/2013
Provided by SuperpagesI would highly recommend this company!!! Have used their service for many years when needed. Always very prompt and do excellent work. I highly recommend them to others and always hear excellent feedback...prompt..courteous...reasonable and excellent work!!!
05/24/2012
Provided by SuperpagesDo NOT use this company. Said they would come fix the door in two days and never showed up. Then when we finally got ahold of them they said they would come by the next day and again never showed. They never called to cancel and we were left with a broken garage for more days than necessary.
05/18/2012
Provided by SuperpagesDo Not Use this company. We bought an opener. It was defective. The garage door came down on top of our new car and damaged it. They refused to give us our money back. Horribly rude people (Kathy) to deal with .
02/05/2012
Provided by SuperpagesIn one word - FANTASTIC. In summary - called Friday and received an appt for Monday, but Saturday we received a call as they had a cancellation and wanted to know if we wanted service earlier. We were very pleased and they showed up soon there after. Their workmanship was spot-on. They immediately diagnosed the problem and determined that I had a broken spring, but stated the pair should be replaced together. I would have requested it but that was their plan all along. The job took 1 hour which included 2 spring replacements, lubing and chain adjustment. I was never happy that my door never seemed to fully open, but without even requesting it ... they realized this and adjusted it anyway. I'm very happy with their professionalism, promptness and service. Thanks, Tom
05/16/2011
Provided by SuperpagesI had a problem with my garage door and I called Edwardsville Door Co. They told me some things to do and it fixed it!! No charge, of course. Most companies would have charged me a service call to fix the VERY minor issue. I highly recommend them, as they have always serviced our doors and have been prompt and courteous. Thanks EDCo!!!
03/25/2011
Provided by SuperpagesI called Edwardsville Door out to repair my opener, the lady that came out was very rude and said I had to replace it. After she left I called another door company they came out the next day and repaired it, said it was a common problem and have not had any more problems. I would not recommend for anything.
03/08/2010
Provided by SuperpagesA spring broke on my garage door. They came out fast, had the parts they needed and worked fast. Very reasonably priced. I'll use them again and recommended them to anyone with a broken garage door.
02/24/2010
Provided by SuperpagesI was sooo very impressed with this company. From the lady who answered to phone to the service technican who came to my house! You could not ask for a more friendlier, courteous, and polite company.. I would Highly recommend this company to anyone.My garage door works like it was brand new.
07/15/2009
Provided by SuperpagesThey installed a new garage door. When the door came off track I called them out to repair the door. The receptionist was extremely rude and told me it was my fault the door was off track, then she hung up on me. I called another company to repair the door and was told that Edwardsville Door had improperly installed the door. I do NOT recommed this company to anyone!
07/15/2009
Provided by SuperpagesThey installed a new garage door. When the door came off track I called them out to repair the door. The receptionist was extremely rude and told me it was my fault the door was off track, then she hung up on me. I called another company to repair the door and was told that Edwardsville Door had improperly installed the door. I do NOT recommed this company to anyone!
07/23/2007
Provided by SuperpagesThey called to confirm the appointment and showed up on time. The workers were very courteous and made sure the job was done to our satisfaction before they left.
Details
Phone: (618) 656-1705
Address: 454 E Vandalia St, Edwardsville, IL 62025
Website: http://www.edwardsvilledoor.com
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