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(618) 656-1705CallVisit WebsiteVisit WebsiteMap & DirectionsDirections454 E Vandalia StEdwardsville, IL 62025Write a ReviewWrite Review

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Commercial Services Estimates Garage Doors Residential Services Sales
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Clopay
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AKA

Edwardsville Door Co Inc.

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Reviews

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WC
Wm C.

12/05/2020

Overall

I can only speak to my experience and not others. They gave us a fair price after we checked with 2 other companies and did a great job of installation. We are very satisfied with the work and product. I’d recommend them!

RH
Roger H.

03/30/2018

Overall
Service

The worst experience with a local company I have ever had. I scheduled an appointment to have my broken spring replaced. I took a half day off of work. When nobody showed up at the scheduled time I called the office to make sure somebody was still coming. The lady in the office was very rude and told me nobody would be coming until the next day. I understand that things don't always go as planned but they could have at least called me and informed me. Very rude and unprofessional. Don't waste your time.

SR
Sam R.

03/23/2018

Overall
Selection
Service

This has been my worst experience ever, they tell you they are coming out to give you an estimate on a garage door installation and never show up. I waited for a week with not even a phone call. Called the office and the people are very rude and act like they never heard of you before. Will never do any business with these guys.

anonymous

02/15/2015

Provided by Superpages
Overall

This company provides very poor service, the older lady that came out was really rude, and seemed to not know much about working on garage doors. They were trying to sell me a new door and opener. I called out another Edwardsville garage door repair shop and they had my door running like new again.

anonymous

01/06/2015

Provided by Superpages
Overall

Very poor attitudes, rude they act like they don't want or need your business. Would never use them again.Waited for them a couple different times and they never showed up, and when they finally showed up I wish they would not of. They no more knew how to fix my door, they knew as little as I do about it, or so it would appear.

ashleyvoss84

11/14/2014

Provided by Superpages
Overall

Looks like they write some of their own reviews, I had a very poor experience with this company, They never showed up and always had an excuse. Cost me a lot of time off work.

anonymous

09/23/2014

Provided by Superpages
Overall

Extremely pleased with our door and service. The conditions they had to work in were not necessarily ideal and they got the job done in no time. I'm completely impressed!

anonymous

03/19/2013

Provided by Superpages
Overall

I would highly recommend this company!!! Have used their service for many years when needed. Always very prompt and do excellent work. I highly recommend them to others and always hear excellent feedback...prompt..courteous...reasonable and excellent work!!!

anonymous

05/24/2012

Provided by Superpages
Overall

Do NOT use this company. Said they would come fix the door in two days and never showed up. Then when we finally got ahold of them they said they would come by the next day and again never showed. They never called to cancel and we were left with a broken garage for more days than necessary.

anonymous

05/18/2012

Provided by Superpages
Overall

Do Not Use this company. We bought an opener. It was defective. The garage door came down on top of our new car and damaged it. They refused to give us our money back. Horribly rude people (Kathy) to deal with .

thomasebiggs

02/05/2012

Provided by Superpages
Overall

In one word - FANTASTIC. In summary - called Friday and received an appt for Monday, but Saturday we received a call as they had a cancellation and wanted to know if we wanted service earlier. We were very pleased and they showed up soon there after. Their workmanship was spot-on. They immediately diagnosed the problem and determined that I had a broken spring, but stated the pair should be replaced together. I would have requested it but that was their plan all along. The job took 1 hour which included 2 spring replacements, lubing and chain adjustment. I was never happy that my door never seemed to fully open, but without even requesting it ... they realized this and adjusted it anyway. I'm very happy with their professionalism, promptness and service. Thanks, Tom

spiral4

05/16/2011

Provided by Superpages
Overall

I had a problem with my garage door and I called Edwardsville Door Co. They told me some things to do and it fixed it!! No charge, of course. Most companies would have charged me a service call to fix the VERY minor issue. I highly recommend them, as they have always serviced our doors and have been prompt and courteous. Thanks EDCo!!!

anonymous

03/25/2011

Provided by Superpages
Overall

I called Edwardsville Door out to repair my opener, the lady that came out was very rude and said I had to replace it. After she left I called another door company they came out the next day and repaired it, said it was a common problem and have not had any more problems. I would not recommend for anything.

mcb1380

03/08/2010

Provided by Superpages
Overall

A spring broke on my garage door. They came out fast, had the parts they needed and worked fast. Very reasonably priced. I'll use them again and recommended them to anyone with a broken garage door.

anonymous

02/24/2010

Provided by Superpages
Overall

I was sooo very impressed with this company. From the lady who answered to phone to the service technican who came to my house! You could not ask for a more friendlier, courteous, and polite company.. I would Highly recommend this company to anyone.My garage door works like it was brand new.

anonymous

07/15/2009

Provided by Superpages
Overall

They installed a new garage door. When the door came off track I called them out to repair the door. The receptionist was extremely rude and told me it was my fault the door was off track, then she hung up on me. I called another company to repair the door and was told that Edwardsville Door had improperly installed the door. I do NOT recommed this company to anyone!

anonymous

07/15/2009

Provided by Superpages
Overall

They installed a new garage door. When the door came off track I called them out to repair the door. The receptionist was extremely rude and told me it was my fault the door was off track, then she hung up on me. I called another company to repair the door and was told that Edwardsville Door had improperly installed the door. I do NOT recommed this company to anyone!

angelaperry2

07/23/2007

Provided by Superpages
Overall

They called to confirm the appointment and showed up on time. The workers were very courteous and made sure the job was done to our satisfaction before they left.

Details

Phone: (618) 656-1705

Address: 454 E Vandalia St, Edwardsville, IL 62025

Website: http://www.edwardsvilledoor.com

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