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- General Info
- At VCA Russell Animal Hospital, we help pets live long, healthy and happy lives. We deliver the best medical care for pets and the best experience for pet owners.Our veterinarians, technicians and other pet-friendly support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medications ensures that all our patients receive the best in preventive and healing care.VCA Russell Animal Hospital serves cats, dogs, pocket pets, and rabbits in Concord, Bow, Loudon, Hopkinton, Pembroke, Chichester, Epsom, Boscawen, Canterbury, and Penacook, New Hampshire. We have been trusted by the greater Concord community to provide outstanding, comprehensive veterinary care to pets and caring professional customer service to our pet owners for over 90 years. Our veterinary hospital has been continually accredited by the American Animal Hospital Association (AAHA) since 1942. Accreditation assures that your pet's care and the service you, the pet owner, receive are provided at the high standards required by the American Animal Hospital Association.When you are unable to be home with your pet, VCA Russell Animal Hospital is also able to provide a home away from home with our comfortable kennel and boarding services.
- Brands
- • Cats• Dogs• Exotics• Pocket Pets• Rabbits
- Payment method
- amex, discover, mastercard, visa
- Location
- We are conveniently located on Pleasant Street in Concord.
- Amenities
- • Caring for your pets the way we care for our own • Free First Exam for all first time pet visits• Convenient, affordable, preventive nose-to-tail care (VCA CareClub)• Educational opportunities for pet owners
- Categories
- Veterinary Clinics & Hospitals, Animal Health Products, Dentists, Dog & Cat Grooming & Supplies, Kennels, Pet Boarding & Kennels, Pet Grooming, Pet Services, Pet Sitting & Exercising Services, Pet Specialty Services, Pet Training, Veterinarian Emergency Services, Veterinarians, Veterinary Information & Referral Services, Veterinary Specialty Services
Reviews
11/01/2012
Unbelievable!!!. I would never recommend this place. Brought our new kitten in for exam and shots. Scheduled boosters for 4 weeks later and get charged another exam visit, although that was not what I requested or scheduled. When I called to question this charge I was told this is their protocol! I think these people forget they are in the service industry. The office manager has the nerve to tell me "I don't think we are going to get along" because I dared to question their shady business practices. Please tell me how an indoor kitten needs an annual wellness exam twice within 4 weeks. Can't imagine what my clients would think if I charged them for something they didn't request and then merely state it is protocol. Avoid at all costs!
05/17/2009
I have brought my dogs to Russell Animal Hospital on multiple occasions and have loved the service and compassion I have recieved. Dr Paine is a great doctor and really takes care of my dogs. The other vets I have seen treat my dogs as though they are their own! I have several friends who use them as well and they have all had equally positive experiences. I wouldn't go anywhere else.
07/06/2008
I decided to use Russell Animal Hopsital to board my beagle for 2 nights. I had all of his current vaccinations faxed over from my regular vet. When I picked him up there was an extra $20 charge on the bill. I asked what it was for and the technician told me that they gave him a vaccine for kennel cough. They never asked my permission or gave me any notice that they would be giving him a vaccine. I felt that this was dishonest and seemed like a scam. All they had to do was call me or tell me when I dropped him off that they would be giving him a vaccine. When I was in the office there was another client picking up her dog as well. Apparently the Animal Hospital gave her dog the wrong medicine and the wrong food, which she was on a very strict diet. So, in a matter of five minutes this place had two negative complaints against them. I am not very familiar with pet boarding policies, but I know that I will never board at Russell Animal Hospital again.
Details
Phone: (603) 224-2361
Address: 286b Pleasant St, Concord, NH 03301
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