GalleryView all (1)
Reviews
01/23/2015
My husband and I just spent $33 on 2 take out meals from Rock N Roll Ribs. .. We wanted 1 extra BBQ sauce for 1 of the meals. They actually wanted us to pay for the sauce. we really wanted some sauce, so we decided to pay for it, heres the best part the employee didnt know how to use the register, so he couldnt ring the sauce out for us. So instead of figuring out how to charge us for the sauce he just said he could ring it up..so we didn't get any extra sauce. the other rediculous part is if you go in there to eat they have bottles of BBQ sauce sitting on the tables for customers to use as much as they want...yet because we got take out we now had to pay for BBQ sauce for the BBQ meal we just got. We spoke with the manager, Jose and explained that we weren't asking for something unreasonable, just an extra BBQ sauce. Jose just kept repeating that his boss doesn't want him to give customers extra sauce, he said they hand mix the sauce. For a small business to nickel and dime their customers says a lot about what kind of business they are. They truly don't care about customer service, they don't care if they lose a customer. So if you sit down to eat in Rock N Roll Ribs you can have as much sauce as you want, but if you get take out, you will be charged for BBQ sauce...it just doesn't make sense. I will never go back, nor will I ever recommend Rock N Roll Ribs to anyone. There are plenty of good BBQ restaurants in florida. It's unfortunate that the manager, Jose couldn't see the value in making a customer happy ...instead he lost a customer..an unhappy customer tells more people about the experience they have.
Details
Phone: (954) 345-7429
Address: 4651 N State Road 7, Coconut Creek, FL 33073
Website: http://www.rocknrollribs.com
More Info
- Email Business
- Payment method
- all major credit cards, mastercard, visa, amex, discover
- Price Range
- $$
- Location
- Coral Creek Plaza
- Neighborhood
- Coral Creek
- Other Link
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Cuisines: Barbecue
Cuisine: Barbecue
Price Range : Average
People Also Viewed
- Peet's Coffee & Tea
6270 W Sample Rd, Coral Springs, FL 33067
- La Quinta
3701 N University Dr, Coral Springs, FL 33065
- La Quinta
3100 N University Dr, Coral Springs, FL 33065
- Sugar Chef Cupcake Co
4762 SW 13th Ct, Deerfield Beach, FL 33442
- All Special Events
8456 NW 47th Dr, Coral Springs, FL 33067
- South Florida Railway Museum
1300 W Hillsboro Blvd, Deerfield Beach, FL 33442
- Steak 'n Shake
4120 N State Road 7, Coral Springs, FL 33073
- Starbucks Coffee
4400 N State Road 7, Coral Springs, FL 33073
- Peet's Coffee & Tea
4849 Coconut Creek Pkwy, Coconut Creek, FL 33063
- Dominican Cakes And Bridal Shop By Juan And Eva LLC
2428 N State Road 7, Margate, FL 33063