Public Aid Department-DHS

My experience with them is horrible it has been 2 months and me and my child has not received their benefits because they can tell you to lose our paperwork I have brought my paperwork up there several times but because they keep misplacing it I cannot get my benefits I have tried calling several several times and all they do is say is I will have your caseworker email you back or call you back and I have yet to receive a call or they has there been any change in my status they are horrible and they have no concern for others . Miss Tate is the name of one of the case workers.