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Ashley S.

08/31/2019

Overall
Atmosphere
Expertise
Service

Okay so the only good thing about this nail salon is that the nails stay on forever. You can go 3 plus weeks before a fill. That’s the only reason I kept coming back.
Now for the bad. The young teen girl that works here has no business doing nails! She paints nails here & she is absolutely horrible. And I mean HORRIBLE. She doesn’t paint the edges, leaves bubbles, leaves thick nasty layers. I put up with it a few times but the last time I went it was disgusting the way she painted my nails I had to have the polish taken off and redone by someone else. That’s the last time I went, I’ve had enough. This place charges way to much for basic nails & being a small dumpy salon. $60 for basic acrylic nails with gel polish. You can go to a fancy nail salon for that price.

LH
Laura H.

05/16/2017

Overall

Very horrible service !! And a very rude man ..don't recomend that place .. Plues lrices are very expencive

ashley.craun

03/05/2013

Overall
My go to place

Every time I go in there is little to no wait. The workers there don't talk to you much but I like that. I have never had any problems with my nails. Only down fall they are pricey to do designs but if you like just a French tip or one color it's a fair price. I like my nails to be a bit crazy so I tried a few other places near by. Every other place I went I had a problem and had to return to elegant nails to fix them. This is the only place I will let do my acrylic. I'm not the only one a good friend feels the same way. I seen that one other person yelled at because they was unsastified. Well one time the guy started painting and I decided that I didn't like the color after all and he redid them with no problem. Another time due to my clumsiness I bumped my nail while drying and they fixed it once again with no Problems. I have been going here on a regular basis for about 6 months and will continue to as long as I live in the area.

mariego

06/13/2011

Overall
About 2 years ago I went to th...

About 2 years ago I went to this nail salon and observed the owner being extremely rude and arrogant towards a woman that came in to complain that one of the nails that had been put on the day before had fallen off. The woman politely argued that the nail was not attached correctly to start with and didn't feel she should have to pay again. The owner proceeded to SHOUT at the woman that if she didn't like what he did she could just get out of his store. The woman stood her ground but he went ballistic. She left in tears and the rest of us customers were visibly shaken. Unbelievable!



Well, a couple of years had gone by so the other day I decided to give Elegant Nails another try and went in for a pedicure (the nail shop in the mall had a line of women waiting for pedicures and Elegant Nails was empty.....red flag), A woman had me sit in a chair and without speaking one word to me gave me the laziest and most unprofessional pedicure I have ever had. When she finished (in less than a half hour) she had me sit in a chair for my toe nails to dry and took my money.



About this time the man from my earlier visit lazily walked out of the back room, yawning and wordlessly started to work on the nails of another poor sap that had walked in. It was clear to me that their attitudes towards their jobs were the reason that the shop was virtually empty the whole time I was there. The whole atmosphere in the shop was that the customers were annoying them for making them work.



I was sitting at the toe nail drier (cheap fan) and I took a closer look at my feet and noticed that several of my toes were not polished completely. My small toe in fact was only 1/2 polished. And my feet were roughed up and coarse because the woman had only spent maybe 30 seconds on them.



I asked the woman to please come over to me so that I could ask to fix the polish. It took her a few minutes to walk over to me and when I showed her my toe that wasn't polished she literally started screaming to the owner in their native language. Not knowing what she was shouting made me very uncomfortable and I asked her to speak to me. The owner yelled "She don't talk to you, I talk". I told him I was not happy with my pedicure and asked him why he was shouting at me. He told me to get out if I didn't like my pedicure. He was irate!



Now everyone knows that the correct response to my concerns would be to have me get back in the pedi chair and fix my feet. Oh but NO. That is not how this shop works. The customer is ALWAYS wrong and tough luck if you get ripped off.



I had to go to Walgreens and find a nail polish similar to the color put on at the shop and finish polishing my toes myself. What a joke.



Please save yourself the acute discomfort of being around these people. There are plenty of other nail salons around that will treat you kindly and respectfully and make sure you leave satisfied.

Details

Phone: (419) 353-4898

Address: 1216 N Main St, Bowling Green, OH 43402

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