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Email
BBB Rating
A+
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Extra Phones

Phone: (512) 528-0111

Phone: (512) 219-0282

Brands
carrier, electric
Payment method
check, master card, visa, amex, all major credit cards
Neighborhood
Northwest Austin
AKA

Comfort Solutions Svc

Categories

Reviews

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Tom L.

06/26/2017

Provided by Superpages
Overall

So, here's how my scheduled A/C check went today. Scheduled for between 2 and 4PM. By 4:30, no one has either called or showed up. I called your number and a guy answers. Here's how the conversation went: "Hello, Comfort Solutions""Yeah, we were due for an A/C check today between 2 and 4. It's 4:30, and we haven't heard from anyone.""Yeah, I'm running late. We can still do it if you're gonna be around." (NOTE: NO apology; no mention of the words I'm sorry)."Well, If you're not gonna at least pay me the courtesy of calling, maybe I don't wanna do business with you at all." (STILL waiting for an apology, which STILL never came).At which point he says: "Well, that would be up to you!"At which point I hung up. I guess he thinks he's the only A/C guy in town. Sorry Comfort Solutions, you had one shot at my business and you blew it!!!

Details

Phone: (512) 219-1822

Address: 12307 Roxie Dr, Austin, TX 78729

Website: http://www.cssaustin.com/contact-us

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