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- BBB Rating
- Extra Phones
Phone: (512) 336-9672
- Payment method
- all major credit cards, check
- Neighborhoods
- Northwest Austin, Springwoods
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- Other Information
Parking: Lot
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Reviews
03/30/2015
We made an appointment for 4:30pm on Monday and we got a call back the next day asking us to change it to 4pm, because the Vet wanted to go home early.
The day of the appointment we rearranged our schedule to come in at an earlier time, 4pm. We arrived actually at 3:10pm, early, but wanted to make sure we were seen on time, or earlier if there was a chance. We watched others with appoinments come and go, and then this lady walked in with a hampster and said she had a 4:30pm appt but they told her to come in by 3:50 or 4pm and they would fit her in. They took her back at 4pm which was SUPPOSED to be our time. The time is now 4:20 and the staff could care less that we are still sitting here after our time. SO WE LEFT and we will not return. They are more interested in getting out of the office and pushing more product upon customers....as we witnessed. WARNING ......your bill will be expensive by the time they are finished with ya.
AVOID THIS PLACE, and find a caring staff that cares about you and your pet.
Thanks for reading!
04/28/2014
This clinic took my cat with no notice in an emergency situation. They were knowledgeable, expedient and patient with my 10,000 questions, and the bill was very reasonable. The staff went above and beyond in my case, even offering to help coordinate pickup after normal business hours. Simply wonderful.
01/11/2012
The only other name that would better suit this vet would be "PERFECT VET". I love this place!!! Everyone there is so caring & helpful. I had my dog Chuy for almost 5 years when he suddenly went paralyzed in his back legs. I was devastated!! A friend of mine recommended BEST VET, I took him there immediately. They did everything they could for Chuy (&me). Despite all their efforts Chuy did not get better & the only other thing they could do would be a surgery that may or (more then likely) may not work. I finally had to make a horrible decision....I had to let my little Chuy go to a better place...he had completely lost control of his bowels & was not eating or drinking. I was a mess!! I cried & cried and they were so supportive and made me feel as comfortable as I could with the whole situation, they took me into a room with Chuy so other pet owners could not see me, they gave me time to say my good byes, they hugged my dog & told him he would be ok. THE WHOLE STAFF CARED!! they called & checked on me, they sent a sympathy card, they were just awesome!!
Now I have a new doggie, Daisy. She is beautiful & loving. I also brought her to Dr Bob to have her shots and her spay. Again, they loved her! They gave her hugs, they pet her & made her feel comfy when we got there. Her spay was amazing....I can barely see the incision, she is happy and ready to go play!!! Just as if she had not even had a surgery!! I will never go to another vet!! They are honest, straight forward, great prices, & act like real people that love animals!! No corporate B.S.!!!
Thank you BEST VET!!! You are PERFECT in my book!!!!
03/05/2009
They have resonable prices and great services! I have a cat that really hates going to the vet but they dealt with him very professional and kept a positive attitude. You can tell they care about all the animals that walk through their doors. I trust my pet's health to them and recommend them to anyone!
Details
Phone: (512) 336-9663
Address: 8863 Anderson Mill Rd Ste 105, Austin, TX 78729
Website: http://www.bestvetaustin.com
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