Professional Auto Body

Everyone was professional and provided excellent service with a smile. The whole process was quick and easy. I am so happy to have my car back. It looks great! Thank you!

I have had several repairs made to my car and was very impressed and satisfied with all occasions.

Service was very good, on time, very courteous, and honest. Thank you.

Awesome and very professional! Definitely recommend PAB to all!

I receieved excellent service. They were easy to communicate with and they were good at coordinating with my insurance.

Everyone was extremely helpful and polite. Even though I came back three times it was well worth it. I am glad I chose these guys- I checked them out online before and I came partially because of the great reviews=)

Great service and professionalism! Thank you!

Great experience from Scott initially to home at closing. Thank you!

Thank you so much for all of your professionalism and great detailed care for my Honda (my baby). My kids, 11 & 8, and dog thank you too!

DO NOT GO HERE I BEG OF YOU THEY BROKE MY CAR EVEN MORE ANS THE OWNEE THREW A FENDER AT ME Brought my car there 2 months ago, took then about 3 weeks to fix what was needed to be fixed. Came by to picked it up only to find that they had broken a piece of the button on my steering wheel, ESC couldn't be turned off, the front right guard to my engine was missing and a piece of my gear shift was gone. Told them about it and it took them another month to fix and order the parts. Came in today only to find a piece of my right view mirror was cracked on the back. They saidnthat it was there from before and they were dead wrong. I go to school in Richmond so whenever I park my car I ALWAYS fold my mirrors in to be safe. The French guy who worked there was complaining that my car has been there and taking up space for so long, why is he complaining its your guys fault for taking forever to fix it. I asked them why were they giving me attitude when they broke my car even more when they were suppose to fix it, thpeople.d that it was my fault the front right guard was broken when I know for a fact it wasn't, the owner Minh got into an argument with me about it and then he brought out the old piece they replaced and threw it at me saying here is your old piece.

Ok first odd you do not I repeat DO NOT THROW THINGS AT YOUE CUSTOMER ( wish I got that on camera), second when I brought my car in they made even more of a mess, third don't tell me that I broke it when I know for a fact that i didn't because just like the other stuff they broke they definitely broke that too.

I will be reporting this place to whoever and whatever I can, HORRIBLE people. Based on that fact that the owner MINH threw a fender at me I can not get over that fact

Horrible experience! I took my 2003 BMW to Professional Auto Body to repair and paint my trunk. As soon as I picked up my car I immediately noticed the body shop re-used existing "M" and "5" emblems even though my insurance paid for new emblems. They installed the trunk BMW roundel using double sided tape instead of buying grommets that cost less than $1. The paint quality was terrible due to a bad job sanding and buffing. I have returned my car three (3) times to repair the paint and each time they fix a small area instead of fixing the whole trunk. Mr. Minh has no quality assurance process. Calling this place is a waste of time as know one answers the phone or return voice mails. I would avoid this place at all cost.

I would use this company again and again. And I will be happy to provide referrals if needed. You guys deserve it.

Luis was very honest and up front with the estimate and informed me of my options and provided recommendations on how to save money.

Professional Auto Body is very honest and I feel like I was giver a very good estimate. They are amazing to work with.

I have been a 6th time customer and each time I have been very happy with the repairs done to my car. Thank you again.

I am very happy with the service I received. Great work and good prices! They are very professional as well. I will be back.

Once again, they did such an amazing job on my car. Thank you for being so accomodating with my specific needs. You guys are truly amazing.

They did such an excellent job. I am very happy with the results that professional Auto Body did on my car.

Excellent service that was provided by the team. The work was completed in a timely manner. I am very pleased with the fast service that they provided.

They are very professional, great customer service. This auto body shop is the best in the business, very honest people here. The sales associate made everything easy and pain free. Thank you for everything.