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        General Info
        MGILists is a full-service list management and brokerage services company, located in Alexandria, Va. The company s management practice areas include business, financial and international, counseling, international education and health care, and science and engineering. Its data processing services include database consulting, data extraction, cleansing and preparation, data standardization and address correction, and complex mail merge. The company s print production management and fulfillment services include renewal and invoicing programs, project mailings, e-mails, and various production services, such as direct mail, fax, telephone, and Web campaigns for member renewal, conference, and other communications. Its customer service staff is available Monday through Friday. MGILists is a division of Marketing General, one of the largest association marketing agencies in the United States.
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        Categories
        Marketing Programs & Services, Advertising Agencies, Marketing Consultants, Public Relations Counselors
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        saisidi119
        Edited: 02/21/2024
        Overall
        Read the Fine Print

        We took a tour of the Old Town Sport and Health and weren't positive about the club but decided to give it a shot after the staff explained they had a 30 day money back guarantee. After 5 or 6 visits, it was evident, due to the overcrowding, poor locker room maintenance, and our inability to find parking around the club, we wanted out. When requesting our money back we were told that we did not qualify because in the fine print it states you have to visit the club 12 times in 30 days to get a refund. During our 30 days, my wife and I had both traveled for work and took a short vacation therefore we were not even in town 12 out of our 30 days.
        We received no satisfaction when we addressed this issue with management at Sport and Health. (BTW: you can only correspond with them over e-mail, there is no way to actually talk to a live person.) We are completely displeased and have argued, to no avail, that not once during our tour did anyone mention the 12 visit stipulation.
        It's a poor club with even worse customer service.

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        Details

        Phone: (703) 739-1000

        Address: 625 N Washington St Ste 450, Alexandria, VA 22314

        Website: website

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